Hermes Shipping Provider
User Guide
Hermes returns checkout shipping quotes using case-pack package data and carrier rates.
What Hermes Does
Hermes is a BigCommerce shipping provider that turns checkout cart items into physical packages for rating. It is designed for products sold by the each where the warehouse ships full cases, cartons, or packs.
Case-Pack Rating
A product can be sold as individual units in checkout while Hermes rates the shipment using the physical shipping case. For example, a pillowcase option sold as 72 eaches can be rated as one physical case when the product data says the case pack is 72.
Checkout Behavior
- BigCommerce controls the shopper cart and selected shipping address.
- Hermes receives the shipping quote request from BigCommerce.
- Hermes builds packages from product and variant shipping data.
- Hermes returns available carrier quotes to checkout.
Required Product Fields
- Case-pack quantity.
- Case weight.
- Case width, height, and depth.
- Variant SKU or option data that identifies the sellable item.
Troubleshooting
If no shipping quote appears, confirm the shopper address has a valid country, state or province, city, and postal code. Then confirm the product variant has complete case-pack weight and dimension data.
Support
For support, contact hello@fulcrumagentics.com.